Salford Care Homes Excellence Programme

Care homes in Salford are invited to participate in the Salford Care Homes Excellence Programme (SCHEP). To provide excellence care for our residents every single day, we need to think differently and challenge existing norms. Thinking beyond boundaries and reaching out to the wider community is crucial to making long lasting and meaningful change.

Engagement event: thinking differently

The purpose of the event was to:

  • Build understanding of what the integrated care system in Salford means
  • Share learning and celebrate success from the Safer Care Homes programme
  • Bring together colleagues involved in looking after our care home residents
  • Consider how we can work together better to develop ideas for improvement
  • Share learning and best practice as part of a supportive community

The event included a key note presentations from leaders representing Safer Salford and the Care Quality Commission (CQC).

Event 2: building a community

Live blog

The purpose of the event was to:

  • Review and reflect on ideas and outcomes developed at the welcome event in May
  • Share learning from ‘glimpses of brilliance’ from care homes in Salford
  • Connect care homes with representatives from across the health and care system involved in supporting care home residents
  • Gain greater understanding of the CQC’s “safe” domain key lines of enquiry (KLOE)
  • Provide space to think beyond boundaries and challenge existing norms, with a view to collectively agreeing priorities for delivering meaningful change on the ground

A full summary of the event is available for download here.

Event 3: building understanding

Event blog.

Attendees from across Salford involved in providing excellent care in our nursing and residential homes.

  • Reflect on ideas and relationships developed from the previous two events, re-introducing the concept of the “community of practice”
  • Share a framework to support improvement (the “six steps to improvement”) and build capability in three key areas:
    1. Setting a direction
    2. Understanding the problem
    3. Generating ideas for change
  • Focus on handovers on the care home / hospital pathway
  • Provide space to think beyond boundaries and challenge existing norms, with a view to developing actions to take forward in own setting

A full summary of the event is available for download here.

Resources